- your name and email address
- debit card details;
In case of technical and/or security problems on our systems we may als collect and use your IP address for a short time.
Who we are and how to contact us
The data controller for our site is
Forschungsgesellschaft Flucht & Migration
This means that we are responsible for deciding how and why we hold and use your personal data. If you want to contact us, you can find our contact details in the “How to contact us” section below.
What personal data we collect and how we use it
- your choosen language
- your decision to accept our cookies
When you contact us by email we may use your email address and additionaldata you provide to establish contact.
How we collect personal data
We collect personal data when you:
- fund and support the alarmphone;
- use mobile devices to access our content;
- access our sites, through cookies; and
- when you contact us via email, social media, our apps or similar technologies or when you mention us on social media.
Why we use your personal data
We use personal data collected through our site for a number of purposes, including the following:
- To carry out analysis, for example we look at what you have viewed on our site (including what you have looked at) to improve our website by making it more relevant.
- For statistical purposes such as analysing the performance of our site and to understand how visitors use them.
- To respond to your queries and to resolve complaints.
- To comply with applicable laws and regulations.
Legal grounds for using your personal data
We will only use your personal data where we have a legal ground to do so. We determine the legal grounds based on the purposes for which we have collected and used your personal data. In every case, the legal ground will be one of the following:
- Consent: For example, where you have provided your consent to receive newsletters from us. You can withdraw your consent at any time. In the case of newsletters you can withdraw your consent by clicking on the “unsubscribe” link at the bottom of the email.
- Our legitimate interests: Where it is necessary for us to operate our site efficiently for the creation, publication and distribution of content online. For example, we will rely on our legitimate interest when we analyse what content has been viewed on our site, so that we can understand how they are used.
- Compliance with law: In some cases, we may have a legal obligation to use or keep your personal data.
Security of your personal data
We have implemented appropriate technical and organisational controls to protect your personal data against unauthorised processing and against accidental loss, damage or destruction. Unfortunately, sending information via the internet is not completely secure. Although we will do our best to protect your personal data once with us, we cannot guarantee the security of any personal data sent to our site while still in transit and so you provide it at your own risk.
Who we share your personal data with
We do not share your personal data with other people or organisations that are not directly linked to us except under the following circumstances:
Some of our webpages use social plug-ins from other organisations (such as the “Facebook Recommend” function, Twitter’s retweet function, Google+ function). These other organisations may receive and use personal data about your visit to our sites or apps. If you browse our site or view content on our apps, information they collect may be connected to your account on their site. For more information on how these organisations use personal data, please read their privacy policies.
Some of our webpages use videoplayer plugin offered by Vimeo, offered by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.
While browsing our webpages containing the Vimeo plugina connection to the Vimeo services is established, submitting your IP address and the pages you are viewing on our site, even if you are not logged into your Vimeo account. These data gets transmitted to the Vimeo Server in the USA.
If you are logged in into your Vimeo account, your browse history can be linked to your personal profile. To avoid this, you can simply log out from your Vimeo account.
Further information regarding your personal data can be found at the Vimeo privacy statement: https://vimeo.com/privacy.
Our site uses a plugin offered by the payment provider PayPal, owned by PayPal (Europe) S.à r.l. et Cie, S.C.A. 22-24 Boulevard Royal , L-2449 Luxembourg.
Payment data will be stored for 10 years.
How long we keep your personal data
How we may contact you
Service communications: From time to time we may send you service emails, for example, telling you your subscription is coming to an end or thanking you when you contribute or place an order with us. You can decide not to receive these emails at any time and will be able to “unsubscribe” directly by clicking a link in the email.
Responding to your queries or complaints: If you have raised a query or a complaint with us, we may contact you to answer your query or to resolve your complaint.
When you visit our site, we may collect personal data from you automatically using cookies or similar technology. A cookie is a small file that can be placed on your device that allows us to recognise and remember you. It is sent to your browser and stored on your computer’s hard drive or tablet or mobile device.
- language settings
- cookie consent
These session cookies get deleted when you close your browser. It is possible to stop your browser from accepting cookies altogether by changing your browser’s cookie settings. You can usually find these settings in the “options” or “preferences” menu of your browser. You can use the “Help” option in your browser for more information.
Your rights with regard to the personal data that we hold about you
You can contact us with regard to the following rights in relation to your personal data:
If you would like to have a copy of the personal data we hold on you or if you think that we hold incorrect personal data about you, please write to Forschungsgesellschaft Flucht & Migration, Gneisenaustr. 2A, 10961 Berlin, Fax: -49 30 693 83 18, email: wtm-alarm-phone01(at)antira.info.
We will deal with requests for copies of your personal data or for correction of your personal data within one month. If your request is complicated or if you have made a large number of requests, it may take us longer. We will let you know if we need longer than one month to respond. You will not have to pay a fee to obtain a copy of your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.
Where you have provided us with consent to use your personal data, you can withdraw this at any time.
Where applicable, you may also have a right to receive a machine-readable copy of your personal data.
You also have the right to ask us to delete your personal data or restrict how it is used. There may be exceptions to the right to erasure for specific legal reasons which, if applicable, we will set out for you in response to your request. Where applicable, you have the right to object to processing of your personal data for certain purposes.
If you want to make any of these requests, please contact Forschungsgesellschaft Flucht & Migration, Gneisenaustr. 2A, 10961 Berlin, Fax: -49 30 693 83 18, email: wtm-alarm-phone01(at)antira.info
We may need to request specific information from you to help us confirm your identity.
Contact us for information about how we use your personal data.
If you have any questions about how we use your personal data or if you have a concern about how your personal data is used, please contact the Data Protection Officer at Forschungsgesellschaft Flucht & Migration, Gneisenaustr. 2A, 10961 Berlin, Fax: -49 30 693 83 18, email: wtm-alarm-phone01(at)antira.info
Complaints will be dealt with by the Data Protection Manager, and will be responded to within 30 days.