Privacy Statement

About this privacy policy

This privacy policy explains how we – – collect, use, share and transfer your personal data when you use the services provided on (“our sites”) . Personal data is any information about you by which you can be identified. This can include information such as:

  • your name and email address
  • debit card details;

In case of technical and/or security problems on our systems we may als collect and use your IP address for a short time.
Sometimes our site may contain links to third party sites and services. These sites and services have their own privacy policies. If you follow a link to a third party, you should read the privacy policy shown on their site.

Who we are and how to contact us

The data controller for our site is

Forschungsgesellschaft Flucht & Migration

Gneisenaustr. 2a,

10961 Berlin.

This means that we are responsible for deciding how and why we hold and use your personal data. If you want to contact us, you can find our contact details in the “How to contact us” section below.

What personal data we collect and how we use it

We collect personal data when you browse our sites or contact us by email. This information is used to provide our services and analyse how visitors use our site. When you use our site we may use cookies or similar technology to collect extra data, including:

  • your choosen language
  • your decision to accept our cookies
    When you contact us by email we may use your email address and additionaldata you provide to establish contact.

How we collect personal data

We collect personal data when you:

  • fund and support the alarmphone;
  • use mobile devices to access our content;
  • access our sites, through cookies; and
  • when you contact us via email, social media, our apps or similar technologies or when you mention us on social media.

Why we use your personal data

We use personal data collected through our site for a number of purposes, including the following:

  • To carry out analysis, for example we look at what you have viewed on our site (including what you have looked at) to improve our website by making it more relevant.
  • For statistical purposes such as analysing the performance of our site and to understand how visitors use them.
  • To respond to your queries and to resolve complaints.
  • For security and fraud prevention, and to ensure that our site is safe and secure and used in line with our terms of use.
  • To comply with applicable laws and regulations.

Legal grounds for using your personal data

We will only use your personal data where we have a legal ground to do so. We determine the legal grounds based on the purposes for which we have collected and used your personal data. In every case, the legal ground will be one of the following:

  • Consent: For example, where you have provided your consent to receive newsletters from us. You can withdraw your consent at any time. In the case of newsletters you can withdraw your consent by clicking on the “unsubscribe” link at the bottom of the email.
  • Our legitimate interests: Where it is necessary for us to operate our site efficiently for the creation, publication and distribution of content online. For example, we will rely on our legitimate interest when we analyse what content has been viewed on our site, so that we can understand how they are used.
  • Compliance with law: In some cases, we may have a legal obligation to use or keep your personal data.

Security of your personal data

We have implemented appropriate technical and organisational controls to protect your personal data against unauthorised processing and against accidental loss, damage or destruction. Unfortunately, sending information via the internet is not completely secure. Although we will do our best to protect your personal data once with us, we cannot guarantee the security of any personal data sent to our site while still in transit and so you provide it at your own risk.

Who we share your personal data with

We do not share your personal data with other people or organisations that are not directly linked to us except under the following circumstances:

Some of our webpages use social plug-ins from other organisations (such as the “Facebook Recommend” function, Twitter’s retweet function, Google+ function). These other organisations may receive and use personal data about your visit to our sites or apps. If you browse our site or view content on our apps, information they collect may be connected to your account on their site. For more information on how these organisations use personal data, please read their privacy policies.

1. Vimeo

Some of our webpages use videoplayer plugin offered by Vimeo, offered by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.
While browsing our webpages containing the Vimeo plugina connection to the Vimeo services is established, submitting your IP address and the pages you are viewing on our site, even if you are not logged into your Vimeo account. These data gets transmitted to the Vimeo Server in the USA.
If you are logged in into your Vimeo account, your browse history can be linked to your personal profile. To avoid this, you can simply log out from your Vimeo account.
Further information regarding your personal data can be found at the Vimeo privacy statement:

2. PayPal

Our site uses a plugin offered by the payment provider PayPal, owned by PayPal (Europe) S.à r.l. et Cie, S.C.A. 22-24 Boulevard Royal , L-2449 Luxembourg.
For Donations by PayPal you only need to provide your PayPal user name and password. These data will not be saved on our systems, but directly transmitted to PayPal on behalf of the respective terms of use:

Payment data will be stored for 10 years.

How long we keep your personal data

We keep your personal data for only as long as we need to. How long we need you personal data depends on what we are using it for, as set out in this privacy policy. For example, we may need to use it to answer your queries and as a result may keep personal data while you are still using our site. If we no longer need your data, we will delete it or make it anonymous by removing all details that identify you. If we have asked for your permission to process your personal data and we have no other lawful grounds to continue with that processing, and you withdraw your permission, we will delete your personal data.

How we may contact you

Service communications: From time to time we may send you service emails, for example, telling you your subscription is coming to an end or thanking you when you contribute or place an order with us. You can decide not to receive these emails at any time and will be able to “unsubscribe” directly by clicking a link in the email.
Responding to your queries or complaints: If you have raised a query or a complaint with us, we may contact you to answer your query or to resolve your complaint.


When you visit our site, we may collect personal data from you automatically using cookies or similar technology. A cookie is a small file that can be placed on your device that allows us to recognise and remember you. It is sent to your browser and stored on your computer’s hard drive or tablet or mobile device.

How do we use cookies?

We use cookies in a range of ways to improve your experience on our site, including

  • language settings
  • cookie consent

These session cookies get deleted when you close your browser. It is possible to stop your browser from accepting cookies altogether by changing your browser’s cookie settings. You can usually find these settings in the “options” or “preferences” menu of your browser. You can use the “Help” option in your browser for more information.

Your rights with regard to the personal data that we hold about you

You can contact us with regard to the following rights in relation to your personal data:

If you would like to have a copy of the personal data we hold on you or if you think that we hold incorrect personal data about you, please write to Forschungsgesellschaft Flucht & Migration, Gneisenaustr. 2A, 10961 Berlin, Fax: -49 30 693 83 18, email: wtm-alarm-phone01(at)

We will deal with requests for copies of your personal data or for correction of your personal data within one month. If your request is complicated or if you have made a large number of requests, it may take us longer. We will let you know if we need longer than one month to respond. You will not have to pay a fee to obtain a copy of your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.

Where you have provided us with consent to use your personal data, you can withdraw this at any time.

Where applicable, you may also have a right to receive a machine-readable copy of your personal data.

You also have the right to ask us to delete your personal data or restrict how it is used. There may be exceptions to the right to erasure for specific legal reasons which, if applicable, we will set out for you in response to your request. Where applicable, you have the right to object to processing of your personal data for certain purposes.

If you want to make any of these requests, please contact Forschungsgesellschaft Flucht & Migration, Gneisenaustr. 2A, 10961 Berlin, Fax: -49 30 693 83 18, email: wtm-alarm-phone01(at)

We may need to request specific information from you to help us confirm your identity.

Contact us for information about how we use your personal data.

If you have any questions about how we use your personal data or if you have a concern about how your personal data is used, please contact the Data Protection Officer at Forschungsgesellschaft Flucht & Migration, Gneisenaustr. 2A, 10961 Berlin, Fax: -49 30 693 83 18, email: wtm-alarm-phone01(at)

Complaints will be dealt with by the Data Protection Manager, and will be responded to within 30 days.